Classic

✔ 30-Day Happiness Guarantee – Unused or lightly tested bottles (with at least 95% remaining) can be returned or exchanged within 30 days of delivery.
✔ Full Refund or Exchange – Choose a replacement, or a refund (minus shipping costs).
✔ Defective or Damaged? – Contact us within 7 days for a free replacement or full refund.

How It Works:

• Email us at Support@LilithMara.com with your order number and reason for return.
• Ship it back (customer pays return shipping).
• Once received, we’ll process your refund/exchange within 3-5 business days.

Non-Returnable Items:
❌ Opened or heavily used products (for safety and hygiene reasons).
❌ Final sale items

Need Help?
Contact Support@LilithMara.com – I'm happy to help!

FREE STANDARD SHIPPING ON ALL ORDERS!
(Currently serving U.S. customers only)

Order Processing:
✔ Orders are prepared in 1-3 business days (excluding weekends/holidays)
✔ You'll receive a confirmation email with tracking when your order ships

Delivery Timeline:
📦 Typically arrives within 3-7 business days after shipping
(Note: Delivery times may vary by location)

Important Notes:
📍 Please double-check your shipping address - we can't resend packages with incorrect addresses
📦 Lost or damaged? Contact us within 7 days of delivery
⏳ Processing times may extend slightly during high-demand periods (we'll notify you if this occurs)